Returns or exchanges are handled on a case-by-case basis. Please contact me within 3 days after receiving the goods.
Customized Orders are final sales.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Contact me by mail laoonejewelry@gmx.net or send me a direct message on Instagram @laoonejewelry